Socialpilot Customer Service

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Do you need a faster and more efficient way to manage all your social media accounts? SocialPilot was designed for this purpose and includes marketing tools that will help you boost your traffic.

By creating and managing social media platforms, online businesses can keep up to date with technology and current trends. Through this, they can create eye-catching posts for everyone to see at a glance if visitors see them in their newsfeed.

There may come a point where you have to manage multiple accounts under your company. Navigating through numerous social media accounts can be taxing for any company since there are more important tasks. SocialPilot makes it easy to manage all this.

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Before you go on, you may want to watch this video by SocialPilot on YouTube that gives a quick overview. After, you’ll want to read the rest of the article for a more comprehensive review of SocialPilot.

SocialPilot: A Social Media Management Tool Socialpilot Customer Service

SocialPilot is a social media management tool that handles several functions such as content creation, marketing campaigns, scheduling, and posting. Because it is cloud-based, all devices connected to your account can access the data you have saved.

Not only does it do that, but SocialPilot also expands from content management to scheduling to messaging clients. Facebook, Twitter, and LinkedIn benefit the most when you utilize this tool, and you’ll be able to post your content across a variety of social media platforms.

It is a tool that can cover from small teams to enterprise-level businesses. If you’re a freelancer, this is a good option for you because they have an option that lets only one user manage the accounts.

SocialPilot Dashboard

Sign up for SocialPilot, and the first thing you’ll see when you log in is the dashboard screen. You can connect to any one of these social media platforms from your account:

  • Facebook
  • Twitter
  • Pinterest
  • LinkedIn
  • Instagram
  • Tumblr
  • VK
  • Xing
  • Google My Business.

After you’re done connecting SocialPilot to your social media accounts, you can finally start planning out and posting using this platform. The interface is user-friendly and straightforward for anyone to maneuver through the functions easily.

You can access the dashboard to view and use the social media inbox feature, which allows you to interact with clients. This feature, though, is only available for Facebook accounts. The layout is minimalistic and displays all the messages you made for the past 30 days in the inbox.

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SocialPilot: Market Your Brand

Implementing SocialPilot to your system helps with content scheduling and marketing it to your target audience. Your website must be visible to the world online, especially if you are a new business.

Advertising can help you get more traffic to your website, especially since everyone is now on their smartphones or computers. Google and Facebook are examples of platforms you can use for advertisement under SocialPilot.

SocialPilot will promote your store through the following ads

Advertising your site can increase traffic and sales. Your ads will be more effective if you use any of these platforms, as everyone uses them.

Features

SocialPilot offers many functions that you can use immediately. All of it will help you keep track of schedules and posting the content to their appropriate social media accounts.

There are many integrations that can be added to the program, in addition to the main features we will discuss. This includes Zapier extensions (Chrome, Firefox, and apps for both iOS and Android.

Social Engagement & Collaboration

People often move on and off when looking for new accounts to follow on social media platforms. Visitors are quick to see if a new site or page interests them, and you need to have posts that can grab their attention from the get-go.

Attracting visitors to be regular customers to your page can be tricky, but it’s still doable. By planning out and consistently posting content, you can keep their attention and have them always looking forward to every post your brand makes.

You can filter which posts you want to prioritize or arrange it so that you only focus on one client’s request on the calendar. There are different categories you can filter the tasks, such as social media platforms, client accounts, etc.

The collaboration feature allows you to connect with clients without asking them for too much information about themselves. There might be clients you’ll deal with who don’t wish to reveal too much information about their business’ social media accounts to new partners.

Content Curation

There are tons of trends that happen daily, and it’s hard to keep track of it since they can constantly change in a matter of hours or even minutes. SocialPilot’s content curation feature will keep you up-to-date on the latest topics.

You can use the content curation tool for a quick search on the topic that interests you. From there, you’ll be able to see how popular it is in the past month, and it can generate content suggestions to help you think of new ideas related to the topic. You can also look at the work of other influencers and come up with innovative ideas.

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Content Calendar / Scheduling

Say goodbye to the hassle of content posting because with SocialPilot; they have a nifty calendar that’ll help you with that. You’re likely to have encountered the problem of scheduling meetings, posting schedules, and any other tasks that your coworkers or employees may need.

SocialPilot simplifies the process by giving you a calendar that allows for you to filter tasks. All you have to do is click on the date and time you want your content to be scheduled on which social media account.

Since it’s available on most devices, you can sync the data and manage all tasks on the calendar on any device you’re using.

Social Media Analytics

You can create and post content to attract new customers and retain existing customers. But you need to understand how it happens. That’s where the Analytics function comes in.

Click on the ‘Analytics’ tab in your SocialPilot app, and you’ll be able to review the report it offers you. This report includes information about the performance of each social media account as well as posts within it. It only covers a few social media platforms that you can connect with your SocialPilot account.

However, when it comes to users with a Professional account, they won’t customize the report. This is only possible with a minimum of a Small Team plan or an Agency plan. Users can also receive a white label report to their clients and themselves.

For transparency’s sake, you can export a PDF file of the whole report and send it to your teammates so you can review it together.

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Performance Rating

You can view the performance of your site in different social media accounts, as well as add-on analytics. Unfortunately, this feature can only be considered for Facebook, Twitter, Linked In, Google my Business, and Pinterest accounts.

This tool records all data that you need about the performance of your posts on each platform. The information is presented in simple-to-read charts. Here you’ll be able to see which posts have the most engagement and summarize the data so you can think of what your next steps should be. Socialpilot Customer Service

Account Management

SocialPilot was able to simplify account management so you can easily switch between social media platforms with ease, whether you’re working by yourself or with a vast team. Collaborate with your clients and teammates to create efficient and effective ways to produce quality content together.

SocialPilot makes it easy to assign roles and delegate tasks to members of a team if you are working in a group. You can limit their access to certain tasks and allow them to only see the job that you have assigned. Socialpilot Customer Service

It can be used by freelancers and can easily help them find what they need. Clients and everyone will be kept informed about what is happening with company projects by the calendar.

SocialPilot Pricing

SocialPilot is significantly cheaper than other social media management tools. It’s perfect for anyone who needs a budget-friendly means to use in the long run.

You can get a 14-day trial of every subscription plan. You can choose from four plans that you can buy for your company (at the standard pricing).

  • Professional – $30 per month
  • Small team – $50 / month
  • Studio – $100 / month
  • Agency – $150 / month

Studio plans are the most popular choice for businesses. Unlimited clients are included in this plan, and you can host up to 50 social media accounts with five users. This plan has the same functions and features as the Agency plan, with the exception of the number of users and accounts that can be attached.

Their annual plan allows you to save 15% on each subscription if you’re looking for a way to save money. Apply to any of their plans and you’ll get to try out a free trial.

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Most Frequently Asked Questions Socialpilot Customer Service

What’s SocialPilot all about?

SocialPilot can be used as a social media management and marketing tool. It can also sync to the cloud to connect to all devices and save data. This tool allows you to communicate effectively with your clients and colleagues and filter multiple accounts at once.

SocialPilot’s overall goal is to make social media management easier for professionals and companies. This is achieved through simple layouts of the dashboard and innovative ways to increase your performance.

What are SocialPilot’s highlighted features?

It provides an array of innovative tools at your disposal. Here are the functions you have access to once you sign up for a SocialPilot account:

  • Multi-account management
  • Bulk scheduling and content management
  • Content Curation
  • Options for Messages to Customers, Clients, and Colleagues
  • Marketing & Advertising
  • Performance Ratings & Analytics
  • Third-party Integrations

Where can you access SocialPilot?

You can install Socialpilot extensions in browsers such as Safari, Firefox, Google Chrome, and Firefox. In terms of devices, there are apps for iOS and Android you can download from their respective stores.

What media types can you use on SocialPilot

SocialPilot supports the inclusion of images and videos in its media, as imagery is used to attract attention on social media. You can create promotional images using a Canva integration. Everyone can see the entire process through SocialPilot’s dashboard.

Can I connect SocialPilot with my WordPress account?

Yes, you can! You can connect your WordPress account to SocialPilot so you can manage your posting and scheduling from there.

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